RESOLUTION: The routing issue has been fixed.
UPDATE: The network connectivity appeared due to a routing issue.
PROBLEM: We have received notice that our primary core server is currently down. This server is an essential component of our infrastructure, and unfortunately, this means that all of our leading websites and client portals are also currently down. We are working closely with the data center to resolve this issue immediately. Please rest assured that this will not affect any of our client services. However, if you require any support, please do not hesitate to contact us via email at support@ionerd.com.